How to measure AI ROI in small business
Direct answer
AI ROI should be measured against a clear business outcome: hours saved, faster response times, reduced software spend, better conversion, fewer manual errors or increased delivery capacity.
Simple ROI model
- Monthly hours saved multiplied by loaded labour cost.
- Revenue uplift from faster follow-up, quoting or content production.
- Software cost reduction from removing duplicated tools.
- Risk reduction from governance, permission and data controls.
- Implementation cost, training time and subscription spend.
Where AIReady helps
AIReady reports include practical ROI estimates so the business can decide what to implement first.
Ready to turn this into a scored roadmap?
Start with a fixed-scope AI audit, then use the intake form to give us the business context needed for a practical recommendation set.